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Delivery

We offer delivery to all locations in Australia. We are partnered with Australia Post and Startrack Express to ensure delivery coverage.

Ordering & Delivery

How much is delivery?

Delivery is FREE on orders over $199 - excluding items over 22kg or 105cm. Applies Australia-wide excluding Regional NT and external territories (Norfolk Island etc.).

Use the delivery calculator on the product page to get your estimate!

Do I need to make an account to get a tracking number?

All orders we send will receive a tracking number, regardless of whether you checkout as a guest or with a Musos Corner account.

PO Boxes and Parcel lockers

We can ship small orders to your PO Box or parcel locker. The item must be under 105cm and less than 20kg to be sent to a PO Box or Parcel Locker.

If we are unable to ship your order to a PO Box or parcel locker for whatever reason we will contact you.

Express Post

If you need your gear in your hands ASAP, Express Post options are available at checkout on eligible items.

How can I track my order?

Once your order has been sent you will automatically receive your tracking information. Your order will be delivered by Australia Post or Startrack and can be tracked directly on their websites, or via Shippit.

Do you take international orders?

Sorry, we are unable to ship internationally at this time. We do sell and ship nationwide around Australia!

Can I pick my goods up in store?

Absolutely! We would love to see you in store and a click and collect order is the perfect excuse! We are open 7 days for your convenience, but please wait until you receive confirmation that your order has been processed to make sure your goods are ready for collection. Orders that are left for over 1 week and not picked up will be returned to stock, unless other arrangements have been made.

What if I am not home for the delivery?

Unfortunately neither Australia Post nor any courier will call you prior to delivery, no matter what the circumstances (trust us, we ask them a lot). They will leave a card in your mail box so you can pick-up from the local depot or Post Office (Aus Post only) or arrange re-delivery.

Can I ask for the courier to leave the goods at my door?

Whilst it is possible, we highly recommend that you do not do it. All freight warranty & insurance will be void. Only do so at your own risk, if someone steals it, Musos Corner & the freight company can not be held accountable.

If you will not be able to take the delivery, it might be worth asking a friend or neighbour to take delivery of it for you.

What if it appears my order has been damaged in transit?

Please check all items before signing for them. To sign for them means "signed for in good working order" and subsequently is out of the couriers hands, and insurance. If this was not possible, there can be a 24 hour window to try and claim insurance. Please contact us & the courier immediately.

Can the courier or delivery person call me prior to delivery?

Unfortunately as often as we request this, we get denied as many times. No courier or Australia post worker will call you prior to delivery despite any bribes we may try and offer.

If you select courier we will send you a tracking number which you can use to find out an estimated time of arrival for your goods, or alternatively have it sent to a business address.

Can I have my goods delivered on the weekend or after hours?

Unfortunately this is not possible at the current point in time, however you are welcome to pickup in store late night Thursday or on weekends.

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